Our Service 

FREE WORLDWIDE DELIVERY

BUY TODAY-RECEIVE IT TOMORROW-All orders placed before 12pm will be dispatched within 24 hours in the UK. If for some reasons your item is out of stock you will be notified by e-mail on the same day of placing the order.  

All orders placed with fashionmoda.co.uk will be dispatched to your delivery address FREE of charge. 

Money back guarantee

All orders placed with Fashionmoda Italia are covered by a 14-day money back guarantee in the UK and 28 days for Europe and rest of the World.
If within the above days of receipt you are not satisfied with your order, your are entitled to a replacement [stock levels allowing], or a full refund of the cost of the goods.
All refund or replacement requests must be made within the above days of receipt of the goods.
Refunds/replacements requests made to: (your name)

Returns

We do accept goods returned to Fashionmoda Italia however only in the following circumstances.
We accept goods returned, for any reason, that have been un-opened and unused - within 7 working days (UK), 28 days (Europe /rest of the World) starting from: one day after receipt of goods.
We cannot accept goods back that have been used or opened.
If you have received the wrong goods, we will make sure that you receive the correct goods at no extra cost, and will bear all costs for the return of the products.
You the consumer have the right to cancel your order within 7 days of placing your order [beginning the day after receipt of the goods] without reason [cooling-off period], if the goods have been dispatched we will refund less the cost of shipping once the goods have been returned in good order.
In the unlikely event that your goods are faulty please contact us by e-mail  alex@fashionmoda.co.uk or notify us  by phone (0044) 0117 9147142  in a 'reasonable time' (proof is required of receipt of goods) and we will refund or replace the goods.

All returns should be made within 14 days following after the date of delivery and be sent back to us by Recorded Delivery, or a Certified Delivery method requiring our signature upon receipt of goods. All returns to be made to - Returns Department

Payment

Fashionmoda.co.uk  will take payment via on-line sales using Paypal, security payment of line. We accept Credit Card, cards accepted are: Visa, Mastercard, Switch, Delta, JCB and Solo.
Credit verified orders will be confirmed by email. Unverified orders will be notified by email.
We reserve the right to refuse any order.
You may also contact us and place an order via e-mail or telephone and make payment by cheque or Postal Order made payable to: Fashionmoda Italia . Please note that we only accept payment in UK sterling.

Security

All transactions are cleared through PayPal using a secure socket layer. Credit cards details will only be requested within this secure area.

Privacy Statement

Fashionmoda Italia is committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
fashionmoda.co.uk  site does not automatically capture or store personal information, other than logging the items entered into the shopping cart used on the site, the type of web browser used by the visitor, the referring web site and keywords where available. This is recognized by the Web server and is only used for system administration and to provide statistics which fashionmoda.co.uk uses to evaluate use of the site.
You will be asked for personal information when you want to place an order or make an enquiry via our website.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service (we may contact you from time to time regarding sales information, special offers, updates or latest news etc).
All personal information will be held securely in accordance with our internal security policy and the law.
We will NOT pass on or sell the personal information to any third parties.

This privacy policy only covers Fashionmoda Italia Website at http://www.fashionmoda.co.uk Other links within this site to other websites are not covered by this policy.