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Please read our service policy. If you do need
assistance in placing an order or making a product enquiry call or customer
service on 0044 0844 3570729. Out of hours please leave a voice mail message
with your name, phone number and a suitable UK time for us to call you. For
time zone click
time
zone converter.
FREE UK DELIVERY
All items on our website already include pp.
ORDER TODAY-RECEIVE IT within 48hrs-From 1 to 20 t-shirts orders placed before 12pm will be
dispatched within 48 hours in the UK via Royal Mail or Interlink Express
(depending on the weight of your order). If for some reasons your item is out
of stock you will be notified by e-mail on the same day of placing the
order.
All orders
placed with fashionmoda.co.uk will be dispatched to your Paypal delivery address.
We use Royal Mail first and Interlink Express. We will notify your order has
been dispatched and which postal service we have used.
WORLDWIDE DELIVERY
Please e-mail us number of qty you want to purchase to enquiries@fashionmoda.co.uk
and we will notify cost of pp to your country.
Money back
guarantee
All orders
placed with Fashion Moda are covered by a 14-day money back guarantee
in the UK and 28 days for Europe and rest of the World.
If within the above days of receipt you are not satisfied with your order,
your are entitled to a replacement [stock levels allowing], or a full refund
of the cost of the goods.
All refund or replacement requests must be made within the above days of
receipt of the goods.
Refunds/replacements requests made to: (your name)
Returns
We do accept
goods returned to Fashion Moda however only in the following
circumstances.
We accept goods returned, for any reason, that have been un-opened and
unused - within 7 working days (UK), 28 days (Europe /rest of the World)
starting from: one day after receipt of goods.
We cannot accept goods back that have been used or opened.
If you have received the wrong goods, we will make sure that you receive the
correct goods at no extra cost, and will bear all costs for the return of
the products.
You the consumer have the right to cancel your order within 7 days of
placing your order [beginning the day after receipt of the goods] without
reason [cooling-off period], if the goods have been dispatched we will
refund less the cost of shipping once the goods have been returned in good
order.
In the unlikely event that your goods are faulty please contact us by e-mail
enquiries@fashionmoda.co.uk
or notify us by phone (0044)
0844 3570729 in a 'reasonable time'
(proof is required of receipt of goods) and we will refund or replace the
goods.
All returns should be made within 14 days following after the date of
delivery and be sent back to us by Recorded Delivery, or a Certified
Delivery method requiring our signature upon receipt of goods. All returns
to be made to - Returns Department
Payment
Fashionmoda.co.uk
will take payment via on-line sales using Paypal, security payment of line.
You can go ahead with your order by clicking the BUY NOW button next to the
item of your choice, alternatively we will e-mail you a paypal invoice.
We reserve the right to refuse any order.
You may also contact us and place an order via e-mail
or telephone and make payment by cheque or Postal Order made payable to: Fashion Moda
. Please note that we only accept payment in UK sterling.
Security
All
transactions are cleared through PayPal using a secure socket layer. Credit
cards details will only be requested within this secure area.
Privacy
Statement
Fashion Moda
is committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in
accordance with the Data Protection Act 1998).
fashionmoda.co.uk site does not automatically capture or store
personal information, other than logging the items entered into the shopping
cart used on the site, the type of web browser used by the visitor, the
referring web site and keywords where available. This is recognized by the
Web server and is only used for system administration and to provide
statistics which fashionmoda.co.uk uses to evaluate use of the site.
You will be asked for personal information when you want to place an order
or make an enquiry via our website.
We collect information about you for 2 reasons: firstly, to process your
order and second, to provide you with the best possible service (we may
contact you from time to time regarding sales information, special offers,
updates or latest news etc).
All personal information will be held securely in accordance with our
internal security policy and the law.
We will NOT pass on or sell the personal information to any third parties.
This privacy policy only covers Fashion Moda Website at
http://www.fashionmoda.co.uk Other links within this site to other websites
are not covered by this policy.
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